Established in 2014, CSM Practice is the first Customer Success strategy company in the world. The firm is led by Irit Eizips — 2024 Customer Success Strategist winner and 2023 CX Hall of Fame inductee.

Customer Growth Consulting is a boutique consulting firm providing strategic advise, as well as tactical plans & frameworks to equip organizations of any size with customer satisfaction, centricity & outcome-based programs to deliver exceptional value.

Growth Molecules™ is a Customer Success Advisory firm that helps companies protect and grow revenue. Their team of award-winning strategists use proven methodologies to swiftly identify organizational needs and strategically plan solutions to impact business outcomes positively.

Ocobo is a RevOps and revenue-related strategy agency supporting startups, scale-ups, SMEs, and large corporations by providing and implementing strategies to organize their Revenue teams, structure and track useful data, build customer journeys, develop sales processes, and manage variable compensation.

Choose an expert in your vertical, GTM model, and client base to solve your biggest problems quickly. RecastSuccess is your go-to partner for part-time, contingent, or hourly Customer Success resources ready to apply their real-world experience to get work done. Or choose team training to empower your existing team.

RetentionForge transforms SaaS customer retention through hands-on consulting grounded in 25 years of operator experience. Founded by CS veteran Ariel Benzakein, the firm delivers battle-tested frameworks that drive 94%+ GRR, 115%+ NRR, and Professional Services transformation (28%→61% margins).

Success Scaled is a consultancy designed to solve adoption, churn, and upsell problems for customer success teams. Our mission is to transform customer success teams from reactive cost-centers of a business to proactive, revenue-generating functions. Our specialty is in smaller, earlier-stage CS operations.

Women in Customer Success offers individual and team coaching, CS fractional work and team/company speaking services.